Quality Policy Statement

Through a strategy of continual improvement, innovation, and teamwork, MTM is dedicated to establishing and delivering products and services with the highest standard of quality, value, and reliability.

The foundation for achieving our commitment is based upon:

• Process approach when developing, implementing, and improving the effectiveness of the Quality Management System (QMS) to enhance customer satisfaction and exceed expectations.
• Recognizing and understanding the requirements of our interested parties.
• Overall focus on risk-based thinking to take advantage of opportunities and prevent undesirable results.
• Developing and managing interrelationships among processes for Design, Engineering, Manufacturing, Support groups, and Quality to reduce non-conformance and prevent problems.
• Creating and nurturing quality talent among our employees.
• Developing strategic, reliable suppliers.

Integrated Management System Policy

MTM's business activities include design, development, manufacturing, supply, installation, commissioning, testing laboratory activities, and maintenance services, including refurbishment and re-manufacturing of Power and Distribution Transformers.

MTM recognizes the world's growing need for energy and aims to produce quality products and related services at competitive prices with minimal environmental impact, without compromising safety and health.

MTM top management is committed to developing and implementing quality, environmental affairs, safety, and health, and providing excellent professional practices in testing and servicing customers. To achieve this, we are dedicated to:

1. Providing quality products and services that meet customers' expectations within specified time frames at competitive prices while continually improving the effectiveness of the Integrated Management System.
2. Continually striving to improve the quality of:
   • Products & services
   • Environmental management
   • Safety and health
   • Laboratory test activities
3. Effectively implementing the Integrated Management System to meet policy, objectives, customer needs, legal requirements, and community expectations.
4. Developing a competent and productive workforce to achieve operational excellence while complying with all relevant environmental, safety, health regulations, and integrity in lab test activities.
5. Ensuring certification and testing services comply with applicable standards, guides, and accreditation body requirements.
6. Aiming for minimal defects, environmental impact, and preventing injury and ill health through communication with customers, employees, contractors, and stakeholders.
7. Complying with applicable quality, environmental, safety, health, legal, and laboratory requirements while implementing procedures and reporting to authorities promptly.
8. Providing a framework for setting and reviewing Quality, Environmental, Safety & Health, and Laboratory Management System objectives during Management Review Meetings.

The achievement of these commitments will be reflected in the continual improvement of our operations.